Deadline: Any amendments—including updates to your delivery address—must be finalized by 13 December.

That's ok! 

Our Victor Churchill Store in Woollahra Sydney & Armadale Melbourne are still open for any last-minute essentials.  

Please email online@victorchurchill.com.au to arrange any adjustments.

Address confirmation SMS: HDS will send you a text message asking you to confirm your delivery address.   

Sender ID: This message will arrive from a standard mobile number rather than a business name, so please keep an eye out for it.   

Via the link provided in the text, you can:

• Add specific delivery instructions.   
• Confirm that the geo pin accurately reflects your delivery location.   

You may make changes to your address up until the 13th of December 2025 close of business. Once this date has passed, we cannot facilitate any more changes to your order.

We deliver to the following areas.

ACT Canberra Metro/ ACT Metro

NSW Blue Mountains

NSW Newcastle & Central Coast

NSW Sydney Metro

NSW Wollongong Coast

QLD Brisbane Metro

QLD Gold Coast

VIC Geelong

VIC Melbourne Metro

VIC Mornington Peninsula

Alternatively, to check if we deliver to you, enter your postcode into our postcode finder.

If you add an item to your cart and enter your postcode into our postcode finder, you will be able to view the days we deliver to you.

Your order will be delivered by our fleet of 
refrigerated couriers. 

We strongly recommend being home to receive your order directly to ensure it is handled with the proper care upon arrival.   

If you cannot be home, please provide clear drop-off instructions for the driver via the HDS link (e.g., leave at front door, leave with concierge). 

The evening before delivery: HDS will send an SMS containing your live tracking link. This link activates on the day of delivery once the driver commences their run.   

On delivery day, you will receive:

• An SMS update notifying you when your delivery is the next stop.   
• A final confirmation SMS once your order has been delivered, complete with photos showing where it was placed.  

No. Please keep an eye on your live tracking link throughout the day so you are prepared to collect your order promptly.

All Victor Churchill Desserts will need to be collected from the Victor Churchill Store you have selected at checkout. 

You will receive an email to advise you on when your desserts are ready for collection. 

The remainder of your order will be delivered to your home on the delivery date you have selected upon checkout. 

Due to the delicate nature of our desserts, we are only offering pick-up from Victor Churchill Sydney or Victor Churchill Melbourne retail stores.

This decision has been made to ensure the quality and integrity of this dessert remains unaltered. Your dessert can be collected from your chosen store on the day your order is delivered. 

If you need to collect your dessert on an alternate date, please contact our team.

Unfortunately, we are not offering click and collect for online pre-orders as your order is being shipped out through a third party supplier.